Trust & security

We can only view transactions and account information – we do not and cannot move money, make payments or control accounts.

We use UK and EU servers to securely store information, and use 256-bit bank-level security. We do not have access to account logins.

Armadillo is a member of CiSP – the Cyber Security Information Sharing Partnership (CiSP) set up by the National Cyber Security Centre (NSCC).

We believe that you should be in control – we only share your information with your permission and there is a safe and simple way to stop us using any of your information or for you to delete your account. If you have any questions about this just contact us and we will be happy to help.

If you have a complaint, please contact our complaints manager Richard McCall at richard@armalytix.com.

Our Customer Complaints Procedures can be found here.

If you are unhappy with the response you receive from us we’d love the chance to make it right so please contact us in the first instance.  If you prefer you can contact the Financial Ombudsman:

Financial Ombudsman Service – Exchange Tower, Harbour Exchange, London, E14 9SR

0800 023 4567 | complaint.info@financial-ombudsman.org.uk