Richard J Smith & Co

‘We save significant time by not having to send repeated requests for statements – sometimes up to 30 hours of manual/process work.’

Sam Bailey, Partner, Richard J Smith & Co

About Richard J Smith & Co

Richard J Smith & Co (RJS) are a specialist practice covering the whole of the Southwest, providing all types of insolvency and forensic accounting services. A team of Licensed Insolvency Practitioners with many years’ experience of dealing with individual, partnership and company debt problems, RJS combine expertise in the field with a friendly and approachable attitude to clients.

The problem

Like many working in Insolvency, RJS devote a significant amount of time to background work and admin to ensure the correct information is in place to make the right decisions. This is particularly true with bank data, as Sam Bailey, Partner at RJS highlights:

‘Prior to utilising Armalytix, our administrators would struggle to get crucial banking records for our clients, often only receiving them 3 months after requesting them. Bank statements would also rarely be in the right order and take a lot of time to manually process and we had challenges, like all IP firms, adding the transaction data to a spreadsheet and then ensuring the output data was consistent.’

The Armalytix solution

This has now changed. By using Armalytix on cases, RJS has been able to make this process easier, quicker and reduce some of the administrative burden on the team. As Sam says:

‘The Armalytix solution has completely changed how this aspect of our work is done. We save significant time by not having to send repeated requests for statements – sometimes up to 30 hours of manual/process work. Our workflows are better controlled because we can do what we need to do when we want to do it.’

This is not only having a positive impact on resource overheads and the day-to-day work of the team, but clients are happier too:

‘Our clients have fed back that the process is quick and efficient and very much what would be expected from a modern professional service firm.’

Armalytix has made a tangible difference to Richard J Smith & Co. It can for you as well.

By The Armalytix Team — 7 October 24

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